Interaction design
Diving deep into how people use a product, where they find challenges, and mapping systems is where my skills in problem solving shine. Through listening, problem solving and team negotiation I ensure products work for both the customers and the business.
Research
My design philosophy is based on research and data, which help me create human centered interactions that meet the users’ needs. I enjoy collaborating with research teams and conducting various research methods, such as literature reviews, heuristic analysis, usability studies and metrics tracking
Visual design
With a background in visual design, I apply great design principles to create beautiful products. I use colors, typography, layout, and graphics to enhance the aesthetics of a product. I value the importance of balancing visual design and interaction design to create positive user experience.
Audio content Creation empowers users to effortlessly create, edit, and share high-quality audio content.
Within just six months of its release,
The tool achieved a 90% completion rate
Boosted user engagement by 300%
Leading team of 6 through requirement gathering, interaction design, and collaborating with research, I created a powerful tool for managing certifications and exams. It allows certification managers to create, edit, and publish certifications, track changes with an audit trail, and release updates efficiently.
Since its implementation,
Reduced qualification modification time by 40%
Overall modification time by 60%.
30% increase in user satisfaction
25% reduction in administrative error.
Jessi took the time to understand and empathize with the end-user and then deliver a design that was fresh and well-conceived. She made sure she was always on top of the latest technologies and utilized them to increase her productive capabilities.
Shae Moore
Designer, Starbucks
Jessi is an incredibly thoughtful and talented designer. She walked into a completely unknown space, got familiar with our platform, our customers, and our program and designed something that completely blew me away. It showed true consideration for our customers and a depth of understanding of what we were trying to accomplish. The speed with which she did all of this was remarkable.
Rachel Wortman Morris
Microsoft,
Dir. Learning Management
Jessi is so proactive and open to hearing different ideas and feedback. She goes above and beyond to truly understand use cases from multiple perspectives, which often identifies new features or functionalities that are needed. I also really appreciate her iterative approach that allowed us to quickly get something on the page to get feedback on--this allowed us to have multiple tracks running in parallel and take a truly agile approach.
Navya Prakash
Microsoft,
Sr. Business PM